Electoral Commission Sets Up Help Desk as Police Issue Security Guidelines for Parliamentary Nominations

By Mulengera Reporters 

As the country gears up for the upcoming general elections, the Electoral Commission has established a dedicated Query and Complaints Desk to assist with the nomination process.

This move is part of broader efforts to ensure a transparent, accessible, and orderly electoral exercise.

Located at the Commission’s head offices, the Help Desk will serve as a central point for addressing nomination-related queries, verifying aspirant eligibility on the National Voters’ Register, offering legal guidance, and responding to general inquiries from the public and election officials.

To improve accessibility, the Commission has rolled out two toll-free lines—0800 300121 and 0800 300122—available across major networks including Airtel, MTN, and UTel.

Additionally, standard contact numbers 0392 004158 and 0393 280488 have been provided, though callers may incur charges depending on their service provider.

The Help Desk will operate daily from 9:00 a.m. to 5:00 p.m. throughout the nomination period.

The Electoral Commission has urged aspirants, agents, supporters, and the general public to utilize this facility for any nomination-related concerns.

In a statement, Electoral Commission Chairperson Justice Byabakama Mugenyi Simon emphasized the importance of conducting the nomination and campaign period with “peace, dignity, and mutual respect.” He reiterated the Commission’s commitment to free and fair elections, calling on all participants to maintain a calm and respectful atmosphere.

Meanwhile, the Uganda Police Force has issued a set of security guidelines to govern the nomination of parliamentary candidates, scheduled for October 22 and 23, 2025.

According to Police spokesperson ACP Kituuma Rusoke, access to nomination centers will be strictly limited to invited individuals, and all public processions are prohibited.

Each candidate will be allowed a convoy of no more than two vehicles, each carrying a maximum of ten occupants.

Police will also manage traffic routes around nomination centers to reduce congestion and maintain order.

Nominees are strongly discouraged from holding post-nomination rallies near sensitive public spaces such as markets, schools, and hospitals.

ACP Rusoke further urged all political actors to coordinate with local police commanders ahead of any post-nomination gatherings.

He reminded the public that election laws, public order regulations, and traffic guidelines will be strictly enforced, underscoring the need for peaceful and lawful participation.

The combined efforts of the Electoral Commission and Uganda Police reflect a coordinated approach to ensuring a safe, fair, and organized nomination process as the country prepares for the 2025 general elections.