By Mulengera Reporters
When water stopped flowing in parts of Kiwatule, Najjera, Buwaate, Busibante, and Bulabira, panic quickly spread. Homes were left dry. Businesses slowed down. Frustration grew by the hour.
But once again, the National Water and Sewerage Corporation (NWSC) moved into action — showing its growing capacity to respond to customers in distress.
The interruption was caused by an emergency fault in Najjera that forced an immediate shutdown of supply. Engineers were dispatched on site without delay, working tirelessly to ensure water would return in the shortest time possible.
In Bulabira and Najjera, the situation became especially tense. Residents described the shortage as unbearable. Investigations revealed two major pipe bursts in the area. One was quickly repaired and supply restored.
The second burst, however, presented a bigger challenge. Ongoing road works had interfered with the water line, making repairs more complex. Instead of backing down, NWSC teams coordinated directly with the road contractor. Efforts began immediately to reinstate damaged culverts so that a new water line could be laid.
Heavy equipment rolled in. Technical teams stayed on the ground. Pressure was mounted on the contractor to speed up works. NWSC confirmed that its staff were actively supervising operations to ensure the damaged line would be reinstated as soon as possible.
The situation highlighted more than just another water interruption. It revealed NWSC’s determination to stand by its customers, even when repairs involve multiple stakeholders and challenging construction conditions.
As affected areas await full restoration, one thing is clear — when crisis strikes, NWSC mobilizes fast, coordinates widely, and pushes hard to keep water flowing to the communities it serves. (For comments on this story, get back to us on 0705579994 [WhatsApp line], 0779411734 & 041 4674611 or email us at mulengeranews@gmail.com).
