By Our Reporters
Mpaka Mwine, who is also Western region youth MP, has dragged MTN Uganda to court accusing them of breach of contract. Mwine, who is also the son of Minister/MP Bright Rwamirama, says his ordeal started early last month during an official trip in Malaysia. Through his lawyer Prof James Akampumuza, Mwine says that while in Kuala Lumpur, his MTN line malfunctioned and he suddenly couldn’t make or receive any more calls from family, friends and business partners. The only service that was partly available to him was the whatsapp and he kept receiving messages from people close to him seeking confirmation whether it was indeed true that he was stranded or stuck somewhere and needed emergency financial rescue.
Mwine says this very embarrassing experience stayed with him until he returned to Uganda and went to an MTN outlet in Entebbe seeking help but still which didn’t come as fast as he expected, a thing he says amounted to serious inexcusable breaches by the South African telecom giant (MTN) which has always been his service provider. Besides MTN, the legally well advised Mpaka Mwine is also suing Bank of Uganda and UCC the regulator. This must be the worst time to be in charge at MTN because Mpaka Mwine’s suit comes at a time of heightened public anger and dissatisfaction with the integrity of its services ahead of the much-awaited March 26th public hearing that must precede the renewal of their operational license (by UCC) that expired last year. It’s expected the public, that has lately been subjecting MTN to increased scrutiny, will use that meeting to demand that UCC doesn’t renew the telecom giant’s operational license or do so under very crippling consumer protection conditions. See more in the following documentation originated by Mwine’s lawyers (for comments on this & other Mulengera news stories, reach us on 0703164755):
