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By Mulengera Reporters 

Let’s begin with putting things in perspective. In 1987 the number of hosts on the internet in the entire world was 20,000 and these were not members of the general public.  The general public started to use the internet round about 1991 and that is when the phrase surfing the internet was born and popularized. And it’s only in 1998 that Google, now a household name, was born.

Even though today in 2021 we can still call the internet a new phenomenon, there are a few Ugandans who were enjoying it as early as 1998. They were already surfing the web because the government of Uganda took deliberate steps to ensure the growth of internet use.

First, the NRM government liberalized the ICT sector from state monopolies as early as 1994 in order to speed up technology and internet penetration. The national Information and Communication Technology policy was enacted as early as 2003. Secondly, the NRM demonstrated its commitment to this sector by creating a dedicated Ministry which took effect after 2011 elections.

The growth of Uganda’s ICT sector has been deliberate and systematic with the National Information Technology Authority (NITA-U) under the Ministry of ICT and National Guidance at its helm and the results speak for themselves. For example, as we speak, over 18.94m Ugandans are internet users with ICT as one of fastest-growing sectors in the country.

Yet that isn’t all. This year the government of Uganda, through NITA-U, is to launch UGhub, a Systems Integration Platform which will enable all government systems to seamlessly share data in a rational, secure, efficient and sustainable manner saving both government and citizens’ time, and resources. This only demonstrates how quickly and how far the Ugandan ICT sector has come under the leadership of H.E Yoweri Tubuhaburwa Kaguta Museveni.


Most recently, H.E President Yoweri Museveni signed the Data Protection and Privacy Bill into law which protects people’s rights to privacy. The law also protects the privacy of the individual and of personal data by regulating the collection and processing of personal information. It secures citizens as government moves to bring all services online and promote growth in the IT sector.

This is complemented by other cyber laws which include the Computer Misuse Act and the Electronic Transactions Act all of which are aimed at ensuring the safety of all digital transactions that a consumer might undertake.  A National Information Security Framework (NISF) was also put in place to protect MDA resources and systems from potential cyber-attacks and risks associated with cyber terrorism.


Through Government’s efforts, the cost of Internet Bandwidth dropped from $1200 per Mbps per month in FY2012/13 to the current $70 per Mbps per month.


The story of the National ICT backbone Infrastructure project (NBI/EGI) begins when H.E President Museveni visited The People’s Republic of China and in his special wisdom, the all-knowing man from Rwakitura signed off the National ICT backbone project. The Government of Uganda is implementing NBI/EGI project to connect districts and towns across the country including government offices via an optical fiber cable network so as to reduce the cost of the internet and public administration. The same is also about supporting the delivery of secure e-government services as well as enhancing communications services in the country.

Government has so far laid more than 4,000 kilometers of fiber across 49 districts and connected 609 sites to the network. Uganda is now a fully-fledged communications hub with the seven major border posts of Uganda with its neighboring countries all connected to the NBI.

President Museveni accompanied by First Lady Janet Museveni launches connectivity in Karamoja.


Currently, the government is implementing the Last Mile Connectivity Project under which 732km of fiber optic cable is being laid to extend the National Data Transmission Backbone Infrastructure (NBI) connectivity to an additional 700 sites.

At the end of the project, the cumulative span of the NBI shall be over 3,156km across 52 districts. The target is to connect over 1,300 government offices and Target User Groups. As of today, a total of 519 out of the 700 sites have been connected.

President Museveni launches connectivity in West Nile.


The Government of Uganda, through NITA-U, launched Electricity and Fiber to villages (EFTTV) together with Uganda Communication Commission (UCC) through its Rural Communication Development Fund (RCDF). Rural Electrification Agency (REA) was the other partner in this since it’s charged with electrifying the rural areas of Uganda.

The EFTTV is a shared infrastructure concept that combines the roll out of electricity and ICT in rural areas of Uganda while leveraging on infrastructure-sharing to exploit the cost synergies of simultaneously rolling out the grid and fiber.


The Government of Uganda, through NITA-U under the ministry of ICT and National Guidance, invested in and established a Tier III National Data Centre and Disaster Recovery (DR) sites to provide centralized hosting services, Data Centre services and Disaster Recovery (DR) services for all government data and applications.

Today, there are over 160 critical e-government systems and applications being hosted in this government facility. With this cloud Data Center, MDAs can now concentrate on their core functions of delivering services to citizens without worrying about the availability and sustainability of the underlying infrastructure.

President Museveni launches the National Cloud Data center.


The Government of Uganda, through NITA-U, has undertaken the development of e-government services including the requisite platforms to deliver the e-services such as Unified Messaging and Communications System (UMCS) to standardized email and collaboration service for all MDA/LGs. This is in a bid to rationalize and harmonize IT initiatives and services in government.

It also provides a uniform mailing platform for government communication and enhances efficiency in information-sharing. To date, over 68 government institutions are using the unified e-mail and communication services.


NITA-U is integrating all MDA systems to enable seamlessly sharing of data across government systems in a rational, secure, efficient and sustainable manner. This is aimed at improving service delivery to citizens as well as reporting, planning and decision-making across government.


MoFPED and NITA-U have rolled out ePay which is a platform that enables convenient and secure online payments via a wide range of electronic payment options. With ePay, government and private enterprises are able to receive or more payments for products and services in real-time. This will also promote e-commerce and thereby deepening financial inclusion in Uganda.


The Government SMS Gateway (uConnect) provides subsidized SMS services that public entities are utilizing to provide USSD services and bulk SMS notifications among others. Through integration with the various public eServices and applications, the gateway creates a rich online experience for the citizens. To date, over 2m unique SMSs have been shared via uConnect. (For comments on this story, call, text or whatsapp us on 0705579994, 0779411734, 0200900416 or email us at




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